Wednesday, September 25, 2013


Wikis for Collaborative Learning and Knowledge Construction
Background information:  This is long-winded, I always make things far more complicated than they need to be.  But now this project is done, if you would like to see full course schedule please e-mail and I will share it with you.  – Lynn

Beginning Fall 2013 KSU’s College of Business began offering a Professional MBA online (PMBA). The curriculum of the PMBA is the same as the traditional MBA except courses are offered in the eight-week format.  The MBA Practicum is the capstone course in our program and serves similarly to a master’s thesis.  While I am not the instructor of record for this course for the past 10 years I have coordinated many of the activities of this program and have helped to maintain the continuity from year to year.  In the 16 years I have served in my present position, there have been four Graduate Program Directors/Assistant or Associate Deans and countless graduate committee configurations.   A video spot is posted under another post on my page. 

Because the program is designed for eight-week courses everything is being updated and changed to fit this format.  We anticipate the MBA Practicum will be offered in the online program beginning spring 2015.  I have started the conversion process for this assignment.
Target audience - Admission to the program requires a minimum of 3 – 5 years of professional experience, generally appeals to early level management professionals, professional engineers seeking higher management level positions.

Google Docs is currently used with the on-campus MBA Practicum it is a team project, the PMBA will be an individual project.  The Google Docs will be used for collaboration and feedback between the student and the faculty advisor and other campus personnel if necessary.

Zoom video conferencing will be used for meetings and presentations not located in the Manhattan area.

GENBA 890  MBA Practicum

Course Objective:

The objective of the MBA Practicum project is to provide students an opportunity to carry out, under faculty supervision, an in-depth investigation of a selected business problem within their organization or another economic entity. In many ways, the MBA Practicum project serves the same educational purpose as a master’s thesis. It is incumbent on MBA candidates to approach the MBA Practicum project with the level of attention appropriate for a final degree demonstration project at the graduate level. The project is intended to enhance organizational diagnostic skills, develop innovative and practical responses to complex interdisciplinary problems or entrepreneurial opportunities, demonstrate the ability to work effectively with executives and peers, and demonstrate professional levels of communication skills.

The principal players:  Student, PMBA Director & Instructor (also serves as the academic advisor to students in program), Graduate Innovation Committee members, faculty advisor (one per student), Client/Company representatives.  

Faculty Advisor:  Each PMBA student will be assigned a faculty advisor.  The faculty advisor’s role is to serve as a guide and resource in the student’s quest to resolve the issue put forth by the client company.  The faculty advisor will typically:     See chart posted on KSOL for additional faculty advisor duties.

Course Details:
The practicum project provides MBA students with challenging, hands-on consulting experience.  The student acts as a consultant to a corporation, not-for-profit organization, or governmental agency. This task will include discussions with organization management to define the scope of a significant problem focusing on one or more functional business areas (e.g., finance, marketing, operations, strategy, etc.).  The Student is called upon to use the knowledge and skills learned in the PMBA program to make critical strategic recommendations for the company involved.

The practicum is self-directed. The student is expected to devote an average of 15-20 hours per week to the project.  The practicum is not patterned after a normal, structured classroom course.  Instead, students will collaborate with the faculty advisor who serves as a guide and resource in the student’s quest to resolve the issue put forth by the client company.  The final output will typically consist of a written professional report as well as an oral presentation to the senior management of your sponsoring firm and a campus representative.

2.      Recommended Resources:
The following recommendations are dependent on the type of project.  Effective communication skills will be critical to the success of your project.  Please consult with the faculty advisor for the appropriateness of a particular resource and for additional relevant readings.
For information about basic writing, presentation, and report writing skills:
  • The Elements of Style, (2007) Author: Strunk, Coyote Canyon Press.
  • Effective Communication, (1996) Authors: Woods, Whetten and Cameron, Pearson Education
For business planning formats:
  • Business Plan Pro (http://www.paloalto.com/ps/bp)
For information about marketing plans:
  • The Marketing Plan, 4rd Edition (2007). Author: William Cohen, John Wiley & Sons publisher
For information on the consulting process:
  • The Advice Business (2004).  Fombrun and Nevins.  Pearson Prentice Hall.
Critical Dates:

October – Novembers 2014
Contact project sponsor and schedule and Engagement Meeting prior to December 15.  Create account on Google Docs for collaboration with faculty advisor and Graduate Innovations Committee.  Postings will be made each week to track project progress. This account should be password protected as all client information is confidential. If you have not already created an account on www.Zoom.us face to face meetings may not be possible.

December 2014 Engagement Meeting.  The student should meet with the project sponsor, faculty advisor and key client personnel to identify client expectations about the project purpose, scope, activities and deliverables and collect initial data.   Based on this meeting, prepare a written project engagement letter.  Student should include an attachment with a list of the major tasks that need to be performed and a realistic timeline for accomplishment. Get buy-in from your advisor prior to submitting the engagement letter to the client. 

Human Subjects: Students conducting a survey or other data collection must complete human subjects training and have their project approved by the K-State Institutional Review Board. Online training information is located at:  http://urco.ksu.edu/. Consult with the practicum faculty advisor concerning paperwork necessary for Institutional Review Board approval.   This can take several weeks, so plan early.

January 20, 2015 –View the Practicum overview video posted on K-State Online (KSOL).  It will be important that you stay on task on the project. Begin journaling your project progress on Google Docs update major tasks list.  Use of Google Doc will allow faculty advisor to make comments and offer suggestions as the project continues.

January 26, 2015 – This week post progress, challenges and successes to date on the  project; set your tasks for the following weeks, the faculty advisor will able to offer guidance or point out something you are missing. 

February 3, 2015 Mid-term progress report & presentation.  This brief report and presentation on Zoom conference; should include a revised statement of purpose, a description of the tasks that have been completed and a list of those that remain to be completed, with a revised time line. This should be presented (most likely informally) to the faculty advisor and key client members.  This should be posted to your Google Docs page as well, and the faculty advisor will offer feedback via GoogleDocs.

February 9, 2015 -   Continue work on project. Post to GoogleDoc the progress being made and whether the project is progressing as it should to be completed by early March. Be honest and realistic with projections. Ask questions as needed of the faculty advisor and company representative.  What are your major tasks for the following week?

February 17, 2015 Outline for Anticipated Report Due. Submit a rough outline of the project report to faculty advisor.  Consult with faculty advisor and discuss what constitutes a good report. See “Report Writing Guidelines” handout and PowerPoint slides posted on KSOL.  Feedback and revision suggestions will be provided.

March  3, 2015 - Submit first draft of final project to faculty advisor.  After being reviewed by the faculty advisor, constructive suggestions will be provided to help improve the project before final presentation to the client. 

March 3 – 10, 2015 30 minute Practice Presentation. Student will present the final 15 – 30 minute Zoom presentation to the faculty advisor and at least one other member of the Graduate Innovation Committee. This should be professional and “client ready”. 

March 3 – 10, 2015 – three days prior to final presentation - Final report submitted for approval.  Before submitting the final project report to the client, the formatting and appropriateness of language must be approved by the faculty advisor and practicum instructor .

March 3 – 13, 2015 Present final report and presentation to client/company, and at least one campus representative (via Zoom).  Turn in one copy of the final report to the faculty advisor and two copies to the PMBA Sufficient numbers of copies of the report for client personnel should be provided at the time of the final presentation or before.  Client/Company will be provided a rubric for evaluation of the final presentation.

March 13, 2015 Debriefing Meeting.  This meeting with the faculty advisor provides the opportunity to discuss pertinent grading points and suggestions for improving future projects.

 Handouts and videos located on K-State Online:
  • Practicum overview video  (still in production, I was hoping it would be ready to be included here)
  • Faculty Advisor responsibiites 
  • Report Writing Guidelines and PPT presentation
 
Grading:
Proposal presentation/report
* sufficient/insufficient
Project update presentation/report
* sufficient/insufficient
First-draft report
* sufficient/insufficient
Practice Presentation and Client Presentation 

20%  Includes proposal and project update

Final client report

80% Includes first draft
Professional Conduct
May be used to adjust final grades for individual students
 
* Items marked with an * will be evaluated as sufficient/insufficient at the time of the presentation/report.  Insufficient work must be corrected and resubmitted until deemed sufficient.  The quality of your work on practice presentations and the draft report will be considered when assigning a grade for the final presentation and report.
The presentations and reports will be evaluated on a variety of factors including: (1) quality of analysis, (2) adequacy of effort, (3) logical/supportable inferences made from analysis of data, (4) well-grounded assumptions, (5) thoroughness of analysis (i.e., not missing any major pieces), (6) potential value to client, and (7) action taken on suggestions made by faculty and client in previous meetings.
Professional conduct consists of how you interact with the practicum client, your faculty advisor, members of the graduate studies committee and the Associate Dean for Academic Programs.  Information will be collected via observation and evaluations performed  by your advisor and the practicum client.  At the end of the semester you will complete a self-evaluation.
 
Grading Rubric are used for evaluation of final report and presentation. (These forms are used as the final assessment tool to fulfill our Assessment of Learning requirements for all our accrediting organizations i.e. AACSB and HLC.)  Follow-up assessment forms are sent to each client following final presentation and report, they will also be asked to evaluate student/client interaction during the semester.   Copies can be provided upon e-mail request.


Additional resources:

Maryland Adult Literacy Resource Center  http://www.umbc.edu/alrc/Toolkit.html

West, J. & West, M. (2009). Using Wikis for online collaboration: The power of the read-write web. San Francisco, CA: Jossey-Bass.

 

 

3 comments:

  1. Hi Lynn,

    I really enjoyed reading over the details of this project. It seems like the project is very well laid out with easy to follow steps throughout the process. In this project is the use of Google Docs the same as using a wiki page? I noticed that throughout the project the student is asked to update their project through Google Docs and I was wondering if this serves the same function as a wiki project? One of the benefits of using a wiki as discussed by West and West (2009) is that it can be edited by multiple people as new information comes available or as the direction of something changes. In this project is the student the only person contributing to the information and editing the Google Docs document?

    Reference:

    West, J.A, & West, M.L. (2009). Using wikis for online collaboration: The

    power of the read-write web. San Francisco, CA: Jossey-Bass.

    ReplyDelete
    Replies
    1. Hello Amanda,
      Google Docs is a type of wiki, it can be used for collaboration on word documents, spreadsheets and presentations. I first learned of Google Docs several years ago during the on campus version of this course, students were using this to work on their project and began inviting the faculty advisor and others to review and offer feedback. The Google Docs works so well because they can include their other data as well. I actually knew about and used Google docs well before I ever experienced a wiki project. In fact until I read in West and West (2009) page 7 that Google Docs is considered a wiki. That made my lesson plan much easier, I did not think the wiki as we are using could substitute for how well the students were using Google Docs.

      I believe when the KSU new Office 365 e-mail program is completely rolled out and implemented there is a Microsoft version of Google Docs, I hope it works as well. I have included a link to a YouTube video below. I guess I should have included that in the body of my blog.

      http://www.youtube.com/watch?v=eRqUE6IHTEA

      West, J. & West, M. (2009). Using Wikis for online collaboration: The power of the read-write web. San Francisco, CA: Jossey-Bass.

      Delete
  2. Lynn,

    Unlike most of our classmates, your wiki project is not collaborative. It focuses on a requirement by an individual. This is very interesting! While we have been so preoccupied with the benefit of collaboration for the wiki project, the benefits of the wiki have taken a backseat. It is interesting how the wiki is the main focus of the project, but there are multiple other factors in play, such as use of presentation materials (live) that must be understood by the learner. Do you think this will add to or take away from the learner’s knowledge objectives?

    I think it is generally a good idea to use different technologies in a project that takes a full 8 weeks (such as this one). This is due mainly to the different requirements, such as communication and presentation. Use of a live chat is beneficial for questions and presentation, while GoogleDocs is a good way to assess non-immediate items.

    Great job!

    ReplyDelete